We help our clients improve customer and employee satisfaction, reduce overhead, and improve profitability.
This is achieved by our ability to deliver software Innovation, Integration & Automation.
Gap Analysis is similar to Business Process Analysis, in that it involves identifying and documenting inter-departmental and intra-departmental workflows and interactions, but is focused on uncovering the problems (or "gaps") in those workflows and interactions.
The recommendations for improvement which are a result of a Gap Analysis come in many forms:
Changes in "people processes"
Changes in methods and format of inter- and intra-departmental communication
Transformation of manual processes to automated processes
Collabrian Design & Technology has the expertise to take a holistic view of a clients' operations, and not only identify the gaps related to software systems, but also to identify non-software gaps, and create actionable plans for total company process improvement.